- The Heart of Hospitality is the official textbook for the course. It is recommended that purchase this book and read it prior to arriving to the certification program.
- Supplemental Reading List
- Day 1 Reading List: https://scan.page/p/xgV3Q4
- Day 2 Reading List: https://scan.page/p/kn6eMc
- Book List: https://scan.page/p/kn6eMc